Privacy Policy
Last Updated: 14 July 2026
Privacy Policy
DAMP+ ("we", "our" or "us") is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or contact us.
By using this website, you agree to the practices described in this Privacy Policy.
Who We Are
DAMP+
Email: hello@dampplus.co.uk
Website: www.dampplus.co.uk
Information We Collect
We may collect:
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Name
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Email address
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Telephone number
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Property address
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Information relating to damp, mould or condensation issues
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Photographs supplied by customers
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Survey information
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Website usage information collected through cookies
How We Use Your Information
Your information is used to:
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Respond to enquiries
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Arrange surveys
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Prepare quotations
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Carry out remedial works
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Provide customer support
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Improve our services
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Meet our legal obligations
We will never sell your personal information.
Lawful Basis
We process personal data under one or more of the following lawful bases:
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Contract
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Legitimate interests
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Legal obligation
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Consent
Sharing Your Information
We may share information with:
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Professional advisers
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Payment providers
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Website hosting providers
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Government authorities where legally required
We do not sell personal information to third parties.
Data Security
We use appropriate technical and organisational measures to keep your information secure.
How Long We Keep Information
We retain information only for as long as necessary to fulfil our contractual, legal and business obligations.
Your Rights
Under UK GDPR you have the right to:
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Access your data
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Correct inaccurate information
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Request deletion
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Restrict processing
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Object to processing
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Data portability
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Withdraw consent where applicable
To exercise your rights please email:
Cookies
Our website uses cookies to improve your browsing experience.
Please read our Cookie Policy for further information.
Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.
Changes
We may update this Privacy Policy periodically.